Guarantees
Your visit to this page leads us to believe, that you have questions about our online store or our product. We understand, that most of our users are careful with their money, that’s why, we make every effort to provide our customers with the most convenient and reliable service. In case of unstable software operation (usually it happends because of updates from the developers) or another force majeure occasion, our Technical Support Team will always provide competent assistance and advice on related technical issues.
Out Technical Support Team attentively and respectfully treats each client and promptly resolves any issues throughout the guarantee period. We immediately respond to your complaints and, if possible, promptly resolve problems with the goods purchased from us.
The payment system used by our Online Store is very convenient for payments and instant receipt of paid goods or services. Due to, a reliable payment system, the store can accept all types of payments that exist today.
Reliable verified SSL certificate
SSL certificate is necessary for websites, that work with payment systems and personal information of our customer. The certificate protects cash transactions from theft of money or cash equivalents from payment services, personal customer information, bank card information, passwords, and other data.
Guarantees on purchased goods
All digital products in our store have a two-year guarantee, which comes with the purchase of the product. During this time, the client has access to competent technical support
Please note
If the product has an ” unlimited” guarantee validity period on it, it means that it initially activated only activated on one computer. In some cases activation for two or more PCs is possible.
What is required to be provided in case of a guarantee report:
- Specify your email, which was used to purchase the product
- Account number
- If possible, provide a screenshot and a detailed description of the problem. If it is not possible to make screenshots, give only the most detailed description of the situation.